Préambule:
The present general conditions of sale govern the relations enter the individual company " Mélisse et Curcuma ", 39 route de Launaguet, 31200 Toulouse and the customers wishing to place order on the www.epicezmoica.com site.
These general conditions of sale can be modified at any time by " Mélisse et Curcuma ".
Particular conditions with certain products or services can complete the present general conditions. They are then clarified during the presentation of the article article.
The fact, for every customer, of placing order on the site " www.epicezmoica.com " implies its unconditional acceptance of the present general conditions of sale.
If a condition came to be lacking, it would be considered to be governed by the manners current in the sector of the sale.
Article 1 - Identification of the parts
"Mélisse et Curcuma", taken up residence 39 route de Launaguet, 31200 Toulouse, represented by her manager Miss Julie Colson, proposes the on-line sale of its products by the service of its web site " epicezmoica.com " accommodated in the address http://www.epicezmoica.com. The sale of these products on epicezmoica.com is assured this day when in Metropolitan France and French Overseas Departments and Territories. For the other countries, we invite you to consult us.
Article 2 - Price
The prices posted on the site are expressed in Euro and heard inclusive of all taxes except contribution to costs of treatment and expedition. They are subjected to the French VAT current.
"Mélisse et Curcuma"reserve the right to modify his prices at any time but products will be charged on the basis of price lists current at the time of recording of the commands subject to availability in this date.
Products are left the property by " Mélisse et Curcuma " completely collection of the price.
Article 3 - Products
Our offers of products and prices are valid as long as they are visible on the site, within the limits of available stocks. Our offers of products are proposed within the limits of available stocks. Errors or modifications of stocks can exceptionally exist. In eventuality an unavailability of product after signing of your command we shall inform you about it by e-mail, telephone or mail as soon as possible. Your command will automatically be cancelled and your account recrédité via check or transfer. Products presented on the epicezmoica.com site are generally available in sufficiency for satifaire the demand. Products and services sold on epicezmoica.com are intended for the private individuals as well as to the professionals.
Article 4 - Payment
"Mélisse et Curcuma" chose Crédit Agricole as partner for the payments on epicezmoica.com. At no time " Mélisse et Curcuma " cannot acquaint with banking coordinates of his customers on epicezmoica.com. The payment will be made on a page independent from the epicezmoica.com site and according to the procedures of banking safety applied by the Crédit Agricole.
Le Credit Agricole accepts payments by cards VISA, EUROCARD MASTERCARD and CREDIT CARD.
Any refused payment will pull cancellation of the command.
From the actual debit of the payment, " Mélisse et Curcuma " undertake to send the command as soon as possible.
"Mélisse et Curcuma" reserves the right to cancel or to refuse any command a customer with whom there would be a dispute concerning the payment a previous command.
Article 5 - Validation of the General Conditions of Sale
You declare to have acquainted and accepted the present General Conditions of Sale before the signing of your command. The validation of your command is thus worth acceptance of these General Conditions of Sale except contrary proof, the registered data by " Mélisse et Curcuma " establishes the proof of together crossed transactions by " Mélisse et Curcuma " and his customers.
Article 6 - Return of command
"Mélisse et Curcuma" engage, if you were not satisfied with his products, and it within 10 days as from the reception of the command (as attested by date on postmark), in the refund of these they returned to their packaging and state origin in following address: "Mélisse et Curcuma", 39 route de Launaguet, 31200 Toulouse. Postal charges round trip stay chargeable to the customer and are not refundable.
Article 7 - Delivery
Products bought on epicezmoica.com are delivered only in metropolitan France, French Overseas Departments and Territories, Corsica and Monaco (for the other countries, to consult us). The indicated periods are usual average periods and correspond to the periods of treatment and delivery. Products are delivered in delivery address which you indicated during the process of command. " Mélisse et Curcuma " cannot be held person in charge of the consequences due to a delay routing.
In that case, and as long as the product is not sent, you can always cancel your command. Let be the amount of the command was sold and he will be paid off to you under 20 days by check in your name and send. Let be the amount of the command was no again produced, the transaction will then be cancelled.
Problems in the delivery
"Mélisse et Curcuma"will take all the necessary measures so that its products reach in good condition his customers.
You have to notify to the carrier and in " Mélisse et Curcuma " any reserves on the delivered product (ex: damaged, already opened parcel) in 3 days following the reception of the product.
"Mélisse et Curcuma"a will attach, within the limits of its responsibility, to replace the product on the return to this one.
Article 8 - Applicable right and Disputes
The present contract is subjected to the French law.
In case of dispute, the French courts will be only competent.
Article 9 - Name specific Information
The information and given concerning you is necessary for the management of your command. According to the IT law and Liberties of January 6th, 1978, you arrange a right access, of rectification in the particulars concerning you. You just have to write us on-line in Customer service or by mail in "Mélisse et Curcuma", 39 route de Launaguet, 31200 Toulouse, by indicating us your name, first name, e-mail sends.
Except voluntary registration of your part in an electronic letter periodic information, " Mélisse et Curcuma " keep nobody particulars of her customers once applied all the obligations of these general conditions of sales. |
